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Viper 479V Viper Responder Remote
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Technical Details
- Responder Sst Remote For Viper 791Xv and Viper 591XvSee more technical details
By Kevin Wolf
Have owned over 4, FOUR viper remotes now. Each one cracks, falls apart and quits working in some way after several months. I have used stock car keyless entry remotes in the past without a single problem... But it seems that EVERY REMOTE I purchase for my Viper Alarm breaks someway, somehow within a couple of months. The solder joints are weak, the PCB boards are thin, the plastic is brittle and you'll end up spending more on remotes than you will with the acutal alarm and install.
I'm angry- I've tried every variety of remote that is compatible with my system and they all end up the same way: cracked and half-working.
I'm not sure how the competition stacks up, but there has to be another system at the same insane price that has a reliable remote.
Further, the entire system is not worth the retail price. A minimal amount of wire is provided- Be prepared to buy more. The system uses very thin PCBs like the remotes. Finding a replacement programming manual is a PAIN... Viper only provides you with the owners manual on their support pages. But lets say you need to add a new remote, or change some of the system functions. If you had the system installed by a pro, chances are they did not pass the installation manual on to you- Which is where this information is provided!
If you like the idea of a remote start system, do yourself a favor and look elsewhere. Not worth it- There are cheaper brands out there, and who knows- they may be better!
By Sean St John (TRINIDAD & TOBAGO)
Keep up the good work with the shipping. Item was shipped within the previewed shipping time, and was in excellent condition.
By Pancho Villa (San Juan, PR)
This remote is nice when it's new but breaks easily. I am on my third remote. The screen broke on the first one and, although it still worked, I could not see any of the information. The second one transmits but does not receive. I take pretty good care of the remotes so they should not break so easily. They should make a more rugged version. Luckily my business pays for the replacements or I might be a little more upset.
By David England (Scottsdale, Arizona)
I Purchased the DEI Viper 791vx security system. I did have it Professionally installed into my 94 Ford Mustang Convertible. I have had the Viper 791vx for one year and three months. First of all if you decide to purchase the Viper 791vx make sure you choose the right professional installer and also figure out if it's in your best interest financially before you purchase the security system. Now what I mean about the right installer is some companies do a better job with installing certain products than others. So if you get a certified installer like they all say they are. With a product that's a bit technical, most (now I'm not saying all) would have a difficult time trying to figure out how to install your product. By messing around with your wiring and other components in your car. You wouldn't know what could get shorted out, crimped, unhooked or damaged in some way.
I do know that installing the Viper 791vx security system is a big job. If you happen to purchase the security system online to get the lower price you may want to revaluate your decision. Because even if you happen to find a qualified installer for DEI products that's a certified retailer for DEI products or just any installer. You have to pay for the install that ranges from about $150.00 to $200.00 for install you get no warrantee. I mean NO WARRANTEE. This also applies to the $150.00 to $200.00 instillation service fee that you just paid to have it installed. They won't even certify their own install. So if you by chance had some problems with your security system. You have no clue if it's the install they did or the security system its self. So you would have to pay the installer to diagnose your security system. This also applies when you take it to a qualified DEI installer. I have personally only had two problems with my system since I purchased it but the warrantee coved it. But this is only two of the problems I had with my security system unit. All the other eight times that I had to take it back to the qualified DEI installer to fix my security system. It always turned out to be an installer error. The main problem I had was the antenna. Sometimes the Viper 791vx wouldn't read the remote. The Viper 2-way remote would just keep beeping telling me that it's not able to talk to the brain of the 791vx Also in some cases it would do what you wanted but the remote is not showing any of the commands that you did. It would just keep beeping because it was sending the signal to the brain of the 791vx but not receiving the signal back to the 2-way remote model 479v. I found that the wiring of the antenna or a loose or bad connection could have caused this from the connection to the antenna over a period of about one month or two.
Also the main problem is the 2-way remotes these remotes require some extra attention. Just think of the 2-way remote (479v) is your first-born. The Viper 479v LCD 2-way remote is very sensitive but they don't really tell you that when you're purchasing it. The merchant just gave me examples like if you loose your remote or jump into the pool with your remote exc. At that time the replacement remotes where only about $80.00 and they had a lot in stock. For some reason the cost went to $150.00 to $180.00 WOW! This 2 WAY remote let's me know that commands I have sent have been received. It alleviates a lot of guesswork. At a glance, I know if my doors are locked/unlocked, if the car is running (remote start) or not. If the alarm is triggered, it even shows me the zone that was triggered when the alarm was tripped (it actually shows which door/window has been opened/broken, or if the car was hit). But to have it double in price why?
For those of you who don't need the 2-way function, its important to know that you can program one-way remotes (much less expensive) to work with the alarm brain too. I strongly suggest having extra remotes for every alarm. You should also know to locate your valet button in case you have to bypass the alarm without a (working) remote. The model number is 472. It totally over priced for what it does and that's just the basic functions. The 472 remote doesn't page you back telling you if the alarm is going off. But the price range is $90.00 for the 472 remote.
I too have found customer service to be a joke at DEI, they are no help at all and I had to solve the problem on my own. The only reason I found out about the 472 remote was from searching on Amazon. DEI and the merchant didn't even offer or suggest it for me as an option. I told them I needed my alarm in anyway to work A.S.A.P. But the alarm itself is great!
I Hope this help you out?
By E. Toker (Washington)
I have run this alarm on my Expedition for the last 4 years. It is true that these remotes require some extra care, they provide you with a wealth of knowledge about your vehicle's situation while you are indoors.
Compatible only with top of the line D.E.I. alarms (Viper included). This 2 WAY remote let's me know that commands I have sent have been received. It alleviates a lot of guesswork. At a glance, I know if my doors are locked/unlocked, if the car is running (remote start) or not. If the alarm is triggered, it even shows me the zone that was triggered when the alarm was tripped (it actually shows which door/window has been opened/broken, or if the car was hit).
I too have bought replacement remotes for this alram, but I knew what I was getting into when I bought it from the start.
For those of you who don't need the 2-way function, its important to know that you can program one-way remotes (much less expensive) to work with the alarm brain too. I strongly suggest having extra remotes for every alarm. You should also know to locate your valet button in case you have to bypass the alarm without a (working) remote.
When you drop a computer, its a roll of the dice if it will keep working, or not. I've run this alarm for 4 years, drop my keys regularly, and have only needed to replace two remotes.
I too have found customer service to be a joke at DEI, and had to solve the problem on my own. But the alarm itself is great!
Hope this helps!
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